How should you handle a decaf beverage order?

How should you handle a decaf beverage order?

• A. Use decaf espresso or coffee and proceed with standard steps for the drink.
• B. Use regular caffeine and skip decaf steps.
• C. Refuse the order.
• D. Substitute with tea.

Answer: (A)

When a guest asks for a decaf beverage, the goal is to honor that request by using decaffeinated ingredients and following the usual drink-building steps. Start with decaf espresso or decaf brewed coffee for the components that normally contain caffeine, and then proceed with the standard steps for making the drink—assembling the recipe, adding any syrups or flavorings, milk, and finishing touches as you would for the regular version. This keeps the drink true to the customer’s decaf preference while preserving the familiar flavor and texture. Using regular caffeinated espresso or coffee would defeat the decaf request, and refusing the order isn’t necessary because decaf options exist. Substituting with tea changes the drink entirely and isn’t appropriate unless the customer explicitly wants a tea-based option.

When a guest asks for a decaf beverage, the goal is to honor that request by using decaffeinated ingredients and following the usual drink-building steps. Start with decaf espresso or decaf brewed coffee for the components that normally contain caffeine, and then proceed with the standard steps for making the drink—assembling the recipe, adding any syrups or flavorings, milk, and finishing touches as you would for the regular version. This keeps the drink true to the customer’s decaf preference while preserving the familiar flavor and texture. Using regular caffeinated espresso or coffee would defeat the decaf request, and refusing the order isn’t necessary because decaf options exist. Substituting with tea changes the drink entirely and isn’t appropriate unless the customer explicitly wants a tea-based option.